Warning About LOVEFiLM

I joined LOVEFiLM on 27 June 2011on a FREE TRIAL, adding a promotional code to receive a £20 Amazon Gift voucher. The website states that you should get your first disc within three or four working days and that the voucher would be sent by e-mail within thirty (30) days of the first disc being sent. NINE working days later (Eleven in total) is today, Thursday 7th July and I still haven’t received a disc in the post, I called and cancelled the account at about 1pm today and took ten minutes over the phone (thank god it was a free call) The Customer Advisor (an indian lady who didn’t speak very loudly) said that they had difficulty in sending me a choice from my list of eight discs, now over a period of 11 days I believe that there would be at least one copy of any of my chosen titles (which was up to 15 by the time of cancellation) available to send to me. I accepted her apology, finished the call and await the conformation of cancellation e-mail in the few days or so, I wonder if it will be cancelled, if not, they will hear from me again. I just wanted to warn others about the experiences that I’ve had with LOVEFiLM, I even give a small shout out to my former employers, it’s also a back up along with the letter I was sent should this go too far…
Video Rating: 2 / 5

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9 thoughts on “Warning About LOVEFiLM

  1. i have had a great time with lovefilm. got my £20 amazon voucher from paying 1 month to get the code. cancelled it after with a good speaking english man.

  2. I agree with you mate, their shite, my mate ordered a couple of games from them online with the promise of delivery the next day, and they didnt turn up at his door, I so personally wont be ordering from them or using their setvice, cant believe that you have 8 dislikes on this vid when what you saying is perfectly true, so ive gave it a like :)

  3. im selling a code on ebay for free lovefilm trial plus free 20 pound amazon gift certificate

    heres the item number check it out! : Item number: 260894083261

  4. im thinking of going with lovefilm due to the way its been taken over by amazon, it was your points exactly which made me avoid lovefilm before it became part of the amazon company, but i fully trust amazon since ive ordered from them countless times and always received my package or a refund.

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